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Frequently Asked Question!
How does Alimart Asia work?
Alimart Asia is a revolutionary online grocery platform that allows you to shop for your favorite products from the comfort of your home. Simply browse our website, add items to your cart, and proceed to checkout. Our efficient delivery system ensures your groceries are delivered right to your doorstep.
When do you deliver? Estimated time of delivery?
Our delivery days are Tuesdays and Saturdays. Estimated delivery time is from 6-9am or 6-9pm. This schedule allows us to curate your order with precision and care. Offering you the flexibility to choose the day and time that suits your daily routine best.
What areas do you deliver to?
Currently, our online grocery delivery service is exclusively available for residents of the Oriental Garden Makati Condominium. This specific focus allows us to ensure the utmost efficiency and promptness in our deliveries within this area. As we continue to grow, we are actively exploring opportunities to expand our delivery coverage to include a broader range of locations, providing the same exceptional service to more customers
What is Price Match?
Price Match means that if you find an identical product offered at a lower price by a qualifying competitor, we’ll match that price. Exclusions, T&Cs apply. Read more about our Price Match Policy here.
What is your quality guarantee?
We source our products from trusted suppliers to ensure that you receive fresh, high-quality items. If you ever encounter an issue with the quality of a product, please contact our customer support and we’ll address it promptly.
How can I contact customer support?
You can reach us 24/7 through our mobile, email, fb messenger or WhatsApp. Kindly leave a message and we’ll get back to you asap or within the day.